Friday, April 22, 2011

Alt Attribute & SEO Optimization

SEO Optimization images has become increasingly more important in SEO (Search Engine Optimization) for websites. The ALT attribute is really a critical step that is often overlooked. This can be a lost chance of better rankings.


In Google's webmaster guidelines, they advise the use of alternative text for that images on your web site:

Images:. Make use of the alt attribute to supply descriptive text. In addition, we recommend using a human-readable caption and descriptive text around the image.

Why would they ask us to do that? The answer is easy, really; search engines have the same problem as blind users. They can't see the images.

Many webmasters and inexperienced or unethical SEOs abuse using this attribute, attempting to stuff it with keywords, hoping to achieve a certain keyword density, which isn't as relevant for rankings now since it was previously.

On the contrary, high keyword density can, on some search engines like google, trigger spam filters, which might create a penalty for the site's ranking. Even without this type of penalty, your site's rankings won't take advantage of this plan.
This method also puts persons who use screen readers at a greater disadvantage. Screen readers are software-based tools that really read aloud the items in what's shown on the screen. In browsing the web, the alt attributes of images are read aloud as well.

Imagine listening to a paragraph of text that is followed by repetitions of many keywords. The page would be far from accessible, and, to put it mildly, would be found quite annoying.
What is an Alt attribute?

An ALT attribute shouldn't be used as a description or perhaps a label to have an image, though lots of people use it in that fashion. Though it might seem natural to assume that alternate text is a label or a description, it is not!

What used inside an image's alt attribute should be its text equivalent and convey the same information or serve the same purpose the image would.

The goal would be to supply the same functional information that the visual user would see. The alt attribute text should function as a "stand in" in the event that the look is unavailable. Ask yourself this: If you were to replace the image using the text, would most users get the same basic information, and would it create the same response?
Some examples:

 

Some SEO Optimization Tips

If a search button is a magnifier or binoculars its alt text ought to be 'search' or 'find' not 'magnifying glass' or 'binoculars'.

If an image is supposed to convey the literal items in the image, then a description is suitable.

If it is meant to convey data, then that data is what is appropriate.

If it is designed to convey using a function, then your function is what should be used.

Some Alt Attribute Guidelines:

Always add alt attributes to images. Alt is mandatory for accessibility and for valid XHTML.

For images that play only a decorative role within the page, use an empty alt (i.e. alt="") or a CSS background image to ensure that reading browsers do not bother users by uttering such things as "spacer image".

Keep in mind that it's the function of the image we're attempting to convey. For example; any button images should not include the word "button" in the alt text. They ought to emphasize the action performed through the button.

Alt text should be determined by context. Exactly the same image inside a different context may require drastically different alt text.

Try to flow alt text with the remainder from the text because that is how it is going to be read with adaptive technologies like screen readers. Someone hearing your page should hardly be aware that a graphic image is there.
Please keep in mind that using an alt attribute for every image is required to meet the minimum WAI requirements, which are used as the benchmark for accessibility laws in UK and the remainder of Europe. Also, they are necessary to meet "Section 508" accessibility requirements in america.

It is useful to categorize non-text content into three levels:

Eye-Candy
Mood-Setting
Content and Function

I. Eye-Candy

Eye-Candy are things that serve no purpose other than to create a site visually appealing/attractive and (in many cases) fulfill the marketing departments. There is no content value (though there may be value to a sighted user).

Never alt-ify eye-candy unless there's something there which will boost the usability of the site for someone utilizing a non-visual user agent. Use a null alt attribute or background images in CSS for eye-candy.

II. Mood-Setting

This is the middle layer of graphics which might actually set the mood or set happens so to speak. These graphics aren't direct content and may 't be considered essential, but they are important in that they help frame what's going on.

Try to alt-ify the second group as makes sense and it is relevant. There might be times when doing this might be annoying or detrimental to other users. Then avoid it.

For instance; Alt text that's just like adjacent text is unnecessary, and an irritant to screen reader users. I suggest alt="" or background CSS images in such instances. But sometimes, it's important to get this content inside for those users.

Usually it depends on context. The same image in a different context may need drastically different alt text. Obviously, content should always be fully available. The way you go in this example is really a judgment call.

III. Content and Function

This is where the look is the actual content. Always alt-ify content and functional images. Title and long description attributes can also be so as.
The main reason many authors can't understand why their alt text isn't working is they don't know why the pictures exist. You have to figured out exactly what function a picture serves. Consider what it is about the image that's vital that you the page's intended audience.

Every graphic includes a reason behind being on that page: since it either improves the theme/ mood/ atmosphere or it is critical to what the page is trying to explain. Knowing what the image is perfect for makes alt text simpler to write. And practice writing them definitely helps.
A method to look into the usefulness of alternative text would be to imagine reading the page over the telephone to someone. What would you say when encountering a particular image to make the page understandable to the listener?

Besides the alt attribute you have a couple more tools at your disposal for images.
First, in level of descriptiveness title is in between alt and longdesc. It adds useful information and can add flavor. The title attribute is optionally rendered through the user agent. Remember they are invisible and never shown as a "tooltip" when focus is received via the keyboard. (So much for device independence). So use the title attribute only for advisory information.
Second, the longdesc attribute points to the URL of a full description of the image. When the information found in an image is important to the concept of the page (i.e. some important content will be lost when the image was removed), an extended description compared to "alt" attribute can reasonably display should be used. It can provide for rich, expressive documentation of a visual image.

It ought to be used when alt and title are insufficient to embody the visual qualities of an image. As Clark [1] states, "A longdesc is a long description of an image...The goal is by using any length of description essential to impart the details from the graphic.

It would not be remiss to hope that a long description conjures an image - the look - in the mind's eye, an analogy that is true even for that totally blind."

Although the alt attribute is mandatory for web accessibility and for valid (X)HTML, not all images need alternative text, long descriptions, or titles.

In many cases, you are better off just choosing your gut instinct -- if it's not essential to incorporate it, and if you don't possess a strong urge to get it done, don't include that longdesc.

However, if it's essential for the whole page to operate, then you have to include the alt text (or title or longdesc).

What's necessary and what's not depends a great deal on the function of the image and its context about the page.

Exactly the same image may require alt text (or title or longdesc) in one spot, although not in another. If the image provides simply no content or functional information alt="" or background CSS images might be appropriate to make use of. But if the image provides content or adds functional information an alt would be required and maybe a long description will be so as. Oftentimes this kind of thing is a judgement call.

Image Seo optimization Tips


Listed here are key stages in optimizing images:

Select a logical file name that reinforces the keywords. You can use hyphens within the file name to isolate the keyword, but avoid to exceeding two hyphens. Stay away from underscores as a word separator, like for example "brilliant-diamonds.jpg";

Label the file extension. For instance, when the image internet search engine sees a ".jpg" (JPEG) file extension, it's going to assume the file is really a photo, and if it sees a ".gif" (GIF) file extension, it's going to assume that it is a graphic;

Ensure that the text nearby the image that's highly relevant to that image.
Again, do not lose a great opportunity to help your site together with your images in search engines. Begin using these steps to rank better on all the engines and drive more traffic for your site TODAY.

Thursday, April 21, 2011

Website Optimization


Note the Client companies are based in either the US or Canada and the “percentage of traffic outside key service areas” are based on each client’s target market.


For instance, if a client only services the US only, any traffic outside the US would be traffic outside their service area.


Evaluating Your Own Traffic For Relevance


To use our own web design and Internet marketing business as an example, we service both Canada and the US, but were getting 24% of our traffic from other international countries. Big portions of that traffic were companies looking to sell their services to us.


These international visitors would fill in our web forms and call us to inquire, untimely skewing our website analytics data by not giving us a real understanding of how our website was performing to quality prospects.


A solution had to be implemented to significantly reduce the amount of resources we were dedicating to people outside our service areas.


Ultimately, we didn’t want to be contacted from people we couldn’t help. The four possible solutions we considered were:



  1. Create a custom report in Google Analytics to filter out the unwanted data (reporting related)

  2. Adjust the content of our website (website related)

  3. Block the traffic from specific Countries from viewing our website (server related)

  4. Don’t change anything.


Option #1


When evaluating the first solution, creating a custom report to filter out this data in Google Analytics, this would clear up our analytics data. Implementing a filter would provide a more realistic picture of quality prospects we could service in our geographic area instead of those prospects or solicitors in other counties we don’t service.


This option didn’t run the risk of blocking any traffic or robots that we do want. It’s also a simple filter to add in Google Analytics. We set up another Profile with the country exclusions filters. A new Profile was the preferred approach, rather than going through the extra steps of creating Custom Reports.


However, setting up analytical filters doesn’t fully resolve the issue, since these visitors could still access our site, fill in web forms, and contact us, ultimately wasting resources that we could dedicate elsewhere.


It wouldn’t give us a true picture of what was going on. It also wouldn’t resolve the problem – we didn’t want to be contacted by companies from some outside countries.


Option #2


Updating the website content to say you only service a specific area is another solution that we considered.  This would inject more geo-targeted keywords into your site, which would help in local SEO. Adding a graphical map, drop-down options and/or links that allow the visitor to select their country would help qualify visitors.


Some of the downfalls of this option include spending a much higher amount of time to implement versus the other options. The success of this would also be dependent on how honest the visitor is.


Assuming visitors are reading your website content, adding geo-targeted keywords into your site would set a clearer expectation of service area delivery. However, this option still doesn’t resolve the issue of sharing contact information that allows unsolicited visitors to contact us and invalid web form data.


Option #3


How about blocking or filtering visitors automatically based on their IP address? When considering to block website visitors by IP it’s important to first evaluate the reliability of the IP address(es). The accuracy of an IP list is over 99.5% on a country level and 80% on a city level. The smaller the location, the less reliable the IP address.


Internet Service Providers change IP addresses they designate to customers. Some change them more frequently than others, which is why you want to keep the database of IPs updated. Scheduling a monthly update is typically a good routine if city level IP authentication is required. Country level is much more static.


The benefit of blocking the country via IP address would not only clean up analytical data, but also ensure our sales funnel was more efficient and provide a more accurate picture of real prospects in all systems. We needed to consider other issues in this approach.


One concern was the potential for a search crawler coming from an IP in the location we were planning on blocking. For example, there was a possibility that Google’s search crawler would also be blocked if it came from the same country. The implementation of this option is more technical. One would need to obtain a list of IP addresses for the desired locations and update the websites htaccess file.


In our example, the inquiries from some countries became so frequent that we couldn’t ignore it any longer. After much debate, we decided to ban the countries; however, we would only ban one at a time to evaluate the effects.


For instance, one of the largest traffic sources, accounting for approximately 20% of this, was from India, a market we don’t service. These Indian visitors were companies looking to sell their services to us.


We executed the ban in the polite Canadian way. We also implemented the Google Analytics profile with the country filter to monitor future website statistics versus the past.


Those visitors that came from our blocked list would land on a different page that displayed a nice message. It read: “Thank you for visiting. However, we don’t provide services in your area.”


In sum, the tests have gone over very well. Banning the country from our website has significantly cut down the number of unsolicited calls, emails and web form requests. It also gave us a much more accurate picture of how our website was performing within our own target market and service area.


Considerations For Blocking Traffic By Location


If you’re considering this strategy, some factors to consider when filtering visitors include:



  • Why do you want to filter website traffic?

  • Which locations would you want to filter?

  • How much traffic do you currently get from locations outside your service area?

  • How important is this traffic?

  • How to funnel visitors outside your service areas?

  • The accuracy of the IP addresses locations in mind.

  • Effects of non-human visitors.


A few months after we implemented this, we received a direct mail package that contained pens with our logo on them from a company that wished to sell us branded pens.


Guess what it said under our logo? “Thank you for visiting. However, we don’t provide services in your area.” We had a good laugh. Someone obviously didn’t read what they printed. It was evidence that our website block was working and a nice souvenir.


The key takeaway, as always, is monitor your traffic and conversions. Track where your quality traffic is coming from and decide for yourself if you should block the traffic of certain countries. Make sure to proceed with caution to ensure that you are not missing some opportunities.


Think outside of the box for other ideas of how you can use that traffic. Perhaps referring the traffic to a partner or creating a unique service for specific markets is another option to consider.




Opinions expressed in the article are those of the guest author and not necessarily Search Engine Land.



Related Topics: 100% Organic - Search Engine Optimization Tips | SEO: General



Search engine marketers and usability engineers want to understand why we go to websites and what we do after we arrive at a search results page. They ask questions like:



  • Are we satisfied with where we landed?

  • Did the engine provide accurate results listings?

  • Was our click choice a positive one?

  • Did we stay on the site or leave?

  • If we left, what search result better matched what we wanted to find?

  • Was it the search results or did we have a bad experience with the web page we landed on?


Both search engines and human factors related fields study our intent.


Author Matt Bailey points to the depth of the importance of intent in his new book, Internet Marketing: An Hour a Day.


“Search engines are integrating more multimedia and allowing deeper access to documents and media earlier in the search process. They are attempting to determine the intent of the searcher and deliver results accordingly.”

What is our intent? Why do we visit the Internet? Why do we use search sites such as Google and Youtube?


In a 2009 ComScore study (comScore, 2009), they found that “Nearly one out of every ten minutes a person spends online around the world is spent on a Google site.” This includes the search engine itself, Youtube, which they own, Google books, email, Google reader and more.


Clearly, marketers want to be sure their clients’ websites perform well in Google’s web properties. Not doing so can wreck the success of a business.


Search Behavior = People Who Search


Shortly after search engines and information sites appeared on the Internet, case studies zeroed in to understand why, who, where, when, where and how humans use them. Hot on the trail, too, were analysts interested in learning about site traffic, popularity, rank and how to make money from it.


Many of you were guinea pigs during the 1990’s when web page backgrounds were gray with black text, and animation, 3D images, scrolling text boxes, rotating banners and blinking images were all part of a typical user interface.


As fun as all those things were to create (I loved animating images), web designers had to buckle to user preferences.


Search engines learned what we really come to the Internet for. Perhaps search engine sites are not suitable for certain subject types when it comes to information searches. In order to improve search engine design and SEO marketing efforts, we try to understand user intent and goals for searching.


It’s been well established at this point that search engines are used by us to find information. What kinds of information are most popular?


A recent study from Australia on who uses search engines found that half of search engine queries were looking for a particular website, while the other 50% were split between ecommerce and popular culture searches.


The study also pointed to what is referred to as “leisure searches”. The findings present the idea of search sites not only for information gathering or shortcuts to web sites, but they’re also sources for leisure, with one in six of all searches estimated as being leisure searches.


The Australian study offered some surprising details for anyone wondering what we’re searching for, by subject. Adult site searches fell into the middle, with ecommerce being second, edged under a tad by popular culture topics. Health, weather, contemporary affairs and government are the least popular searches.


The study stood out from others because it included and factored in the lifestyle of their participants. This is different than user testing labs or Eye tracking tests. To their surprise, lifestyle choices had no measurable impact on the type of search queries. In fact, new questions were raised on user –searcher behavior.


For example, do Internet users tend to go to particular trusted web sites for information on healthcare, computing and contemporary affairs, rather than use search engines? Does the distribution of the most ranked subjects searched for represent user interests or the suitability of search engines for looking up certain types of topics?


Another study (Broder, 2002) narrows search engine user behavior as informational, navigational, transactional and leisure. Half the searches in the study were navigational and one-third, transactional. Half of all searchers know where they want to go.


What Does This Mean To Search Marketers?


The most obvious is that it’s time to accept usability studies into marketing strategy. And, user experience professionals can no longer devalue the role of search marketers. Both camps provide essential skills and expertise needed for web site projects.


A lot of what’s happening on the Internet is relationship building. The global community wants this so badly they invented social networking sites and social marketing to drive interest and generate revenue from these new site sources.


Emotional web design is no accident. We’re emotional beings. Empathy makes us connect with others.


“In life and business, focus on creating win-win situations. Look beyond the immediate sale in order to connect with customers as people.” – Steve Harper, The Ripple Effect.

Despite our developing mental models and creating user personas, we remain on the edge of understanding who uses our stuff. Wouldn’t it be grand if stakeholders got out of their offices and actually interacted with the people who use their websites?


I’ve often wished I could video people who multi-task at home, with one hand on a laundry basket, an ear to the cell phone and a hand reaching for the laptop nearby. What does that busy person search for and how? Can we make their experience less stressful?


Division between marketing and user experience will dissolve as both approaches discover they need each others’ data to do a better job for their clients.


There’s no question that a passion for usability and search engine marketing leads to their fascinating cousins, like information architecture, findability, captology, analytics and neurology. There’s also no question that money can be made by optimizing for and advertising in search engines.


Studying user behavior is a win-win for search engine technology, search marketing and website usability and human factors.


Cited Resources:


Broder 2002; A Taxonomy of Web Search (PDF)


Waller, Vivienne 2010; Not Just Information: Who Searches for What on the Search Engine Google?




Opinions expressed in the article are those of the guest author and not necessarily Search Engine Land.



Related Topics: Just Behave


seo optimization services


SES Chicago 2010 – Video SEO Panel by Voodoo Buddha

Thursday, April 14, 2011

Bench Craft Company on the focus of www com

Here is a roundup of important small business tips to start out your week on the right track. We’ve tried to collect some of the best resources to get you started but we’d love to hear from readers as well, so if you’ve got some tips or advice to add, please, as always, leave them in the comment section below. Enjoy!


Legal

Legal tips for your small business. From Jeffrey Fabian of Fabian LLC, serving small business and legal professionals, here are a collection of legal issues every small business must look out for. Consulting on legal matters with an attorney can be another important step, but remember that legal issues of all kinds come with the territory in small business, so be prepared. 365 Days of Startups


Ideas for maintaining your professional image. As a small business owner or entrepreneur, your online reputation is becoming more important every day. So what does a Google search say about you? If you don’t know yet, you should find out. Reputation has always been an important commodity in the business world. The Internet has made it more important than ever. Beware! Startup Professionals Musings


Customer Service

Tips for creating a more appealing product or service. You may think you’re giving your customers choices, but, in reality, you’re only handing them indecision. And perhaps an invitation to do nothing? Here’s an alternative. Give them a step-by-step on how to use your product. Tell them what to do and how to do it. And don’t worry if it doesn’t fit every customer’s needs. They’ll create the fit that’s right for them. Chris Brogan


Marketing

How to set yourself apart from competitors. Saying you’re better than your competitors just isn’t good enough (even if it’s true.) The question is what you can offer customers that is different from any one else in the market. Create a service no one else provides in exactly the same way, and you’ll have a marketing strategy that can work in the long run. Duct Tape Marketing


How to use “help marketing” to strengthen your business and brand. You can call this PR instead of marketing if you like, but no matter what you call it, it may be the best thing for your brand and business, if you do it right. Helping others including your customers is really what your business should be about anyway. So don’t be afraid to show your willingness to extend a helping hand. TechLunatic


Startup

How to seek help from business accelerators. Efforts to get new businesses up and running have increased in recent years and business accelerators in various forms are spreading across the country, according to this piece on the trend. Often these organizations offer “more help than funding” but can still be an important resource depending upon the nature of your startup. Bloomberg Businessweek


Taxes

How to prepare for tax compliance expenses in your small business. Ballooning tax regulations are a huge source of expense for small businesses, especially here in the U.S. It’s important for small business owners to consider the expenses related to tax compliance, since this is likely to be an ongoing burden for small business owners into the foreseeable future. WSJ


Last minute tips for last minute tax filers. If you’re doing your small business tax filings on your own, here are some last minute tips you may want to consider ranging from how to file an extension to how long to keep your tax records and more. If you want some last minute advice as the tax deadline closes in, why not take a few minutes and watch the video? BostoneHerald.com


Self-development

A new persription for stress and overwork: relax! Small business owners and entrepreneurs, like everyone else, experience burnout at times and can easily become overwhelmed with work. After all, when the final responsibility for everything falls upon you, there’s no one else to turn to. But experts now suggest that taking those breaks when necessary can be absolutely essential. Here’s more. The Globe And Mail


Tech

Tips for keeping your business technology up and running. Keeping your business technology alive and kicking is not just a luxury in today’s small business world. It is an absolute and vital necessity! So tips on keeping the critical tools you use to operate your business and serve your customers should always be a priority. Here are some tips you won’t want to forget. Jackrabbit.com Blog


From Small Business TrendsSmall Business News: Best Small Biz Tips Today





Here is a roundup of important small business tips to start out your week on the right track. We’ve tried to collect some of the best resources to get you started but we’d love to hear from readers as well, so if you’ve got some tips or advice to add, please, as always, leave them in the comment section below. Enjoy!


Legal

Legal tips for your small business. From Jeffrey Fabian of Fabian LLC, serving small business and legal professionals, here are a collection of legal issues every small business must look out for. Consulting on legal matters with an attorney can be another important step, but remember that legal issues of all kinds come with the territory in small business, so be prepared. 365 Days of Startups


Ideas for maintaining your professional image. As a small business owner or entrepreneur, your online reputation is becoming more important every day. So what does a Google search say about you? If you don’t know yet, you should find out. Reputation has always been an important commodity in the business world. The Internet has made it more important than ever. Beware! Startup Professionals Musings


Customer Service

Tips for creating a more appealing product or service. You may think you’re giving your customers choices, but, in reality, you’re only handing them indecision. And perhaps an invitation to do nothing? Here’s an alternative. Give them a step-by-step on how to use your product. Tell them what to do and how to do it. And don’t worry if it doesn’t fit every customer’s needs. They’ll create the fit that’s right for them. Chris Brogan


Marketing

How to set yourself apart from competitors. Saying you’re better than your competitors just isn’t good enough (even if it’s true.) The question is what you can offer customers that is different from any one else in the market. Create a service no one else provides in exactly the same way, and you’ll have a marketing strategy that can work in the long run. Duct Tape Marketing


How to use “help marketing” to strengthen your business and brand. You can call this PR instead of marketing if you like, but no matter what you call it, it may be the best thing for your brand and business, if you do it right. Helping others including your customers is really what your business should be about anyway. So don’t be afraid to show your willingness to extend a helping hand. TechLunatic


Startup

How to seek help from business accelerators. Efforts to get new businesses up and running have increased in recent years and business accelerators in various forms are spreading across the country, according to this piece on the trend. Often these organizations offer “more help than funding” but can still be an important resource depending upon the nature of your startup. Bloomberg Businessweek


Taxes

How to prepare for tax compliance expenses in your small business. Ballooning tax regulations are a huge source of expense for small businesses, especially here in the U.S. It’s important for small business owners to consider the expenses related to tax compliance, since this is likely to be an ongoing burden for small business owners into the foreseeable future. WSJ


Last minute tips for last minute tax filers. If you’re doing your small business tax filings on your own, here are some last minute tips you may want to consider ranging from how to file an extension to how long to keep your tax records and more. If you want some last minute advice as the tax deadline closes in, why not take a few minutes and watch the video? BostoneHerald.com


Self-development

A new persription for stress and overwork: relax! Small business owners and entrepreneurs, like everyone else, experience burnout at times and can easily become overwhelmed with work. After all, when the final responsibility for everything falls upon you, there’s no one else to turn to. But experts now suggest that taking those breaks when necessary can be absolutely essential. Here’s more. The Globe And Mail


Tech

Tips for keeping your business technology up and running. Keeping your business technology alive and kicking is not just a luxury in today’s small business world. It is an absolute and vital necessity! So tips on keeping the critical tools you use to operate your business and serve your customers should always be a priority. Here are some tips you won’t want to forget. Jackrabbit.com Blog


From Small Business TrendsSmall Business News: Best Small Biz Tips Today






bench craft company

Texas Open: Kevin Na sets PGA Tour record for worst par-4 hole with 16


Kevin Na set a new low Thursday for the worst par-4 hole in the PGA Tour record books, shooting a 15 to plummet to 10-over following a nightmarish sequence of shots.


bench craft company

Groundwater radiation level at nuke plant rises: TEPCO | Kyodo <b>News</b>

The concentration levels of radioactive iodine and cesium in groundwater near the troubled Nos. 1 and 2 reactors at the Fukushima Daiichi nuclear power plant have increased up to several dozen times in one week, suggesting that toxic ...


bench craft company

Groundwater radiation level at nuke plant rises: TEPCO | Kyodo <b>News</b>

The concentration levels of radioactive iodine and cesium in groundwater near the troubled Nos. 1 and 2 reactors at the Fukushima Daiichi nuclear power plant have increased up to several dozen times in one week, suggesting that toxic ...


bench craft company
Apple has reportedly become more aggressive in securing components from overseas suppliers, making moves such as upfront cash payments to both ensure supply and block out competitors.



Analyst Brian White with Ticonderoga Securities said in a note to investors on Thursday that Apple began "aggressively attacking" the component situation in Japan following the earthquake and tsunami that struck the country. The iPhone maker reportedly sent executives to suppliers immediately to ensure adequate supply of components, and also began offering upfront cash payments.



Separately, White's contacts in Taiwan also revealed that Apple is allegedly securing component capacity using what is known as a "three cover guarantee," referring to capacity, stock and price. Apple's move is seen as one that could potentially block out competitors and prevent them from building ample supply of devices.



The information comes as a separate report out of the Far East suggested that a one-month delay for Research in Motion's PlayBook tablet was as a result of Apple securing most of the available touch panel production capacity. The delay has forced the PlayBook to go on sale after Apple's in-demand iPad 2.



Last month, it was said that Apple could agree to price hikes in order to secure touch panel supply, particularly in the aftermath of the Japan earthquake. Apple was said to be in talks with component makers about touch panel pricing, and allegedly considered some price increases in negotiations.



In the company's last quarterly earnings call, Apple Chief Operating Officer Tim Cook revealed that Apple had invested $3.9 billion of its nearly $60 billion in cash reserves in long-term supply contracts. He declined to reveal what components Apple had put its money toward, citing competitive concerns, but said that it was a strategic move that would position the company well in the future.



Analysts largely believe that the secret investment was related to touch panel displays that are the centerpiece of devices like the iPhone and iPad. One cost breakdown estimated that such an investment could secure Apple 136 million iPhone displays, or 60 million iPad touch panels.



It's a move similar to 2005, when Apple inked a major deal with Samsung to secure longterm supply of flash memory. NAND flash would go on to become a major part of Apple's products, including the iPhone, iPad and new MacBook Air.



Apple co-founder Steve Wozniak said in an interview this week that he would consider returning to an active role at the company he helped start if asked.



During an interview in England this week, Wozniak said, "I'd consider it, yeah," when asked whether he would play a more active role if asked, Reuters reports.



Wozniak, Steve Jobs and Ronald Wayne founded Apple Computer in 1976. Wozniak left his full-time role with the company in 1987, but remains an employee and shareholder of Apple.



Since leaving Apple, Wozniak has been involved in a wide range of entrepreneurial and philanthropic endeavors. He currently serves as Chief Scientist for storage company Fusion-io.



Meanwhile, Jobs is currently taking an indefinite leave of absence to focus on his health, though he remains CEO of Apple and continues to be involved in strategic decisions.



Wozniak, who has widely been acknowledged as the technical genius behind Apple's early success, believes that he has a lot to offer the company he helped start, which went on to become the world's second-largest company in terms of market value.



"There's just an awful lot I know about Apple products and competing products that has some relevance, some meaning. They're my own feelings, though," Wozniak said during the interview.



When asked his opinion on Apple today, Wozniak praised the company for its track record with recent products. "Unbelievable," he said, "The products, one after another, quality and hits."



Even so, Wozniak admitted that he'd prefer Apple's devices to be more open, so he can "get in there and add [his] own touches." Last December, Wozniak revealed that he had purchased a DIY kit for the iPhone 4 and "modded" the device into the as-yet-unreleased white version.



"My thinking is that Apple could be more open and not lose sales," said Wozniak, while adding, "I'm sure they're making the right decisions for the right reasons for Apple."



Wozniak has been committed to openness since the beginning. In December, Wozniak told reporters that he didn't design the original Apple I to make a lot of money and had given the designs away for free after his former employer HP showed no interest in the computer.




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The Business Rusch: Royalty Statements


Kristine Kathryn Rusch


Imagine this:


Pretend you run a very large business.  The business has a lot of built-in problems, things not easily fixed.  You’re aware of the problems and are trying to solve them.  A decade ago, you actually had hope you could solve them.  It will simply take time, you thought, but back then, your business was a leisurely business.  Back then, you had no idea that the word “leisure” would leave your vocabulary and never return.


In that decade, your business has changed dramatically. Your corporate masters sold out to large conglomerates, so now you can no longer point to your small but steady profit as normal for your industry. The conglomerate doesn’t care.  All the conglomerate cares about is quarterly profits, which should rise steadily.


Your industry doesn’t work that way, but you do your best to make those quarterly balance sheets work for the conglomerate.  Unfortunately, that means any long-term outlook you used to have no longer works for your corporate masters.  Now you can only look one year ahead, maximum, because that’s all the focus the conglomerate will allow.


One of your business’s largest problem comes out of the nature of the industry itself. The success of each product cannot be replicated.  Just because you build one really good widget doesn’t mean that your next widget will sell at all.  Your business has a luck aspect to it, an unpredictability that no matter how much you plan, you can’t fix.


The other built-in problems mentioned above cause your prices to verge on too high.  If you solve the built-in problems, you might lose even more revenue, because most of those problems benefit the stores that sell your product. Those stores have made it clear they will not order from you if you take those harmful (to you) perks (to them) away.  So your prices hover at a point too high for an impulse purchase, even though your business does better when consumers can buy your product on impulse.


You have maintained this system for decades now, trying different ways to fix the built-in problems.  None of the solutions work, because the only way to fix the built-in problem would be to have an industry-wide change, one that all of the businesses in the industry agree to.  Unfortunately, if all of the businesses in the industry make that change, it will hurt stores, which will say that the industry businesses colluded to hurt their retail business—and sadly, the stores, under U.S. law, would be right.


So the easy solution is impossible, and all other solutions are half-assed.  You hang on and your business maintains a consistent, if unspectacular, profit year after year after year.


Then some changes hit your industry that force you to cut costs where you can.  Some of that cost cutting comes in employees.  You have to lay off necessary folk and hope that the remaining staff can pick up the slack.  These things have happened before, and you believe that you’ll be able to rehire in a few years.


Only this time, the economy “craters” and a global recession hits.  Every business loses much-needed revenue and products like yours, which are not necessities, sell to fewer and fewer consumers because the consumers have less disposable income.


You anticipate, cutting everything you can, dumping real estate, abandoning rent, maybe even negotiating your way out of some long-term contracts.  At the very end, though, you can’t prevent it: You cut staff to the bone.


Now, in some departments of your business, one person quite literally does the job that five people used to do as recently as a decade ago.  You have no flexibility left.


And then the industry you work in undergoes a technological revolution, one so big, so profound, that it changes the way business gets done.  Because you aren’t flexible, you adapt to the change late.  You can’t hire new employees to help with the shift without firing the remaining good, valuable (and dare we say it), unbelievably efficient employees that you kept when the recession started.  Yet your old employees can’t adapt to the new world.


Worse, this new world requires new systems.  You have to figure out new ways to produce your product.  You need to shoehorn these changes into the existing contracts with your suppliers.  You need an entirely new production crew because the old ways to produce your widgets are becoming obsolete.


And, most annoyingly, you need to develop an entirely new accounting system, because everything you’ve known, everything you’ve done, no longer applies in this brand-spanking new technological age.


But you can’t hire employees who can actually help you develop these systems.  Because those employees won’t earn you any money.  At best, they’ll prevent a loss of revenue. At worst, the systems they develop will cost you money because your suppliers, whom you pay a percentage of the retail price of the product they supply, will realize you’ve been inadvertently shorting them since the technological change hit at the same time as the beginning of the global recession.


In other words, to fix this problem, you will need to invest—in  new employees, in brand new technological systems, in new ways of doing business.  More importantly, you will have to take a huge loss as you make this change.  A loss that might eat into your profits for not one, not two, not three quarters, but maybe for two to three years, something your corporate masters will never, ever allow.


Better to close your eyes and pretend the problem doesn’t exist.  Better to hope no one notices.  Better to keep doing business as usual until profits rise, the recession ends, the world becomes wealthy again, and you can make the changes without causing a series of quarterly losses on your balance sheet.


Better to keep kicking this problem down the road until you retire or move to another company, preferably one which has already solved this problem so you don’t have to deal with it.


Does this scenario sound familiar? It should if you watch the evening news or read a daily newspaper.  Industry after industry suffers a variation of these problems, some caused by inefficiency, some by technological change, and all exacerbated by the worst recession to hit in the last eighty years.


But this blog deals with publishing, and what I just described to you is the situation at traditional publishers—the big publishers, the ones most people mistakenly call The Big Six (there are more than six, but leave it)—all over New York City.


Last fall, I dealt with these problems in depth.  Before you decide to comment on this post and tell me that traditional publishing will die (which I do not believe), read the first few posts I did in the publishing series, starting here.


I’m grappling with the changes in publishing just like everyone else is.  I knew that the changes—particularly the rise of e-publishing—would hit traditional publishing hard.  And it has, although not as hard as I initially thought.  As Publishers Weekly reported earlier in the month, traditional publishers have remained profitable in the transition so far.


The reasons why should sound familiar to those of you who read my earlier posts.  Publishers Weekly puts it succinctly:  “While the improvement in the economy helped all publishers in 2010, companies where profits improved all pointed to two main contributing factors—cost controls and skyrocketing e-book sales.”


Right now, e-books comprise about 10% of the book market, but some analysts believe that e-books will be as much as 50% of the e-book market by 2015.  Some see evidence that e-books will grow faster than that.  A month ago, a Barnes & Noble executive made news when he stated in a speech that e-books will “dominate the market” in 24 months.


We all know these figures are important.  Daily, writers tell me about their careers and then ask me if they should become independent publishers or go to traditional publishing.  As I’ve said repeatedly, I see no harm in doing both.


Earlier this month, however, I opened my mail to find a big fat warning sign of the future.  And if the problem that I—and hundreds of other writers—noted doesn’t get resolved, then traditional publishing will cease to be viable for all writers.


What happened?


I got a royalty statement for backlist titles of one of my on-going series.  The statement came from a traditional publisher.  Let me give you some background.


A few years ago, the publisher refused to buy the next two books in the series saying that while the series had some growth, the growth was not enough to justify the expense of a new contract.  I started writing some novellas in that series and publishing them in the magazine markets while I searched for a new publisher.


Then the e-book revolution hit, and as an experiment, I put up two of those novellas as e-books. Since they were the first two e-books I had ever done, the covers—in a word—sucked.  I did no promotion and no advertising, except to say in the cover copy that these e-books were part of this particular series.


In the first six months of 2010, those badly designed short novels sold about 300 copies each on Kindle, the only venue they were on at the time.  No advertising, bad covers, just hanging out waiting for buyers to find them.


I would occasionally check the Amazon sales ranking (that weird number you see on each book Amazon publishes, the thing they use to compile their hourly bestseller list).  Even though that ranking did not give me actual sales numbers, I did note that the sales of the novellas were less than the sales of the traditionally published e-books on Kindle in the same series.


In August, I wrote to the traditional publisher, asking that my rights revert.  The kind woman in rights reversal explained to  me that she couldn’t revert the book rights because the e-books were “selling too well” to revert.  Okay. All well and good. What I care about is getting books into the hands of my readers. I figured I would eventually be compensated for this.  I just had to wait until the royalty statement hit.


Which it did. At the beginning of this month.


How many e-books did the traditional publisher say I sold? 30.  That’s right. 30.


When the novellas, which had worse sales rankings from Amazon, sold 300 each.


That 30 number didn’t pass the sniff test for me.  So I talked with other writers who have books in the same genre with the same company. The writers I talked with also had some e-book savvy.


Guess what? They had been shocked by how low their e-book numbers were as well, especially in comparison with their indie published titles.  The indie books which had Amazon rankings indicating fewer sales sold more copies than the traditionally published books by a factor of ten or better.


Let me indulge in another sidebar for a moment.  I’m involved with four different indie publishers, two of which allow me to see the day-to-day operations, and one of which I own part of.  We’ve been having trouble setting up an accounting system that works efficiently for more than 100 different e-book titles.  The problem is, in short, that the ebook distributors report sales by publisher and then by title, and not by author, so if you’re published by AAA Publishing and your book is called  The Embalming and I also have an older book called The Embalming through AAA Publishing and they’re both in e-book, AAA Publisher will get sales figures on a daily basis for The Embalming. Which Embalming does that statement refer to?


Also, the e-stributors report at varying times throughout the year (some daily, some monthly, some quarterly), so if I want to know how many copies my book The Embalming sold in March of 2010, I can’t easily get that information because the info might not have been reported yet from some e-bookstore in some faraway country.


What all of the various indie publishers have figured out is that using a standard spreadsheet for each title is labor-intensive.  You can easily input data into a spreadsheet for one or two or even ten novels.  But when it comes to 50 or 100, the data-entry—figuring out what book belongs where and when (even if you use the estributor’s the computerized spreadsheet)—becomes prohibitive.


What we need is a cloud-based system that can be queried.  For example, the system should easily answer these two questions: How many copies did KKR’s The Embalming sell worldwide in March; and how many copies did KKR’s The Embalming sell through Kobo’s out-of-country distribution channels?  Right now, no spreadsheet program can answer that information easily from a pool of 100 titles and various e-book outlets without a lot of man-hours of data entry.


Traditional publishers—and indie publishers, for that matter—don’t have the staff with the ability to organize this wealth of information. Still, traditional publishers must —by contract— report the information to the best of their ability on royalty statements.


To do so, they revert to an old pre-computer accounting method.  The method existed back when there was too much data to be quickly processed. We all learned it in school.  They used little snippets of data to estimate, often using an algebraic equation that goes something like this:   If The Embalming sold (x) copies in January and e-books sales rose on a trajectory of (y) copies over a six-month period of time, then (x) times 6 adjusted for (y) equals the number of sales of The Embalming.


Close enough.  And frankly, I would be satisfied with that, if the number the publisher had come up with wasn’t so wildly off.


For me, in the instance with the traditional publisher I mentioned above, the difference between 30 copies per title and 300 copies per title is pennies on the dollar.  It’s not worth an audit.


But I never think in small terms.  My training in three fields—journalism, history, and the extrapolative field of science fiction—forces me to think in terms of the future.


Right now, e-book rights are a subsidiary right, negligible and relatively unimportant.  Between two and five years from now, e-book rights will become the dominant book right.


If traditional publishers do not change their accounting methods now, then these accounting methods will end up costing writers hundreds of thousands of dollars per year.  (In some writers’ cases, millions of dollars.)


Those of you who have any knowledge of journalism have just looked up and asked, Why the hell did Rusch bury her lead? That’s the story: publishers are screwing writers on e-book royalties.


But those of you who have had journalism careers know why I buried that lead.  When I was a news director faced with a reporter who had brought me information like the information I gave to you above, I would have said, Sounds like a good story.  But it’s all supposition.  Now get me something concrete.  Somthing I can use.


So that’s what I tried to do.  Last week, I contacted dozens of traditionally published writers who also had put up some backlist on their own in electronic format.  The writers who had the information handy responded with actual numbers.  The writers who didn’t told me that they had worried about their royalty numbers when the statements arrived, but had no real proof that anything had gone awry.


I also spoke to some trusted agent friends, several lawyers who are active in the publishing industry, a few certified public accountants, and other professionals who see a lot of publishing data cross their desks, and I asked those people if they had heard of a problem like this.


To a person, they all confirmed that they had. All spoke off the record, none with numbers.  A few hinted that they couldn’t talk because of pending action.


In other words, I got the confirmation I needed, just nothing that a reputable journalist could print.  Most people spoke to me on what’s called deep background, confirming my theory, and giving me some suggestions of places to look, and people to contact.  Several people, mostly writers, spoke on the record, but rather than using their information in isolation, I’ve chosen to keep their statistics confidential and to only go with mine.


Frankly, what I’ve learned is this:


Right now, some—and I must emphasize some, not all—traditional publishing houses are significantly underreporting e-book sales.  In some cases these sales are off by a factor of 10 or more.


This is a problem, but at the moment, not a serious one.  When e-books are 10% of the market, we’re talking a relatively insignificant amount of money per author. As one long-term writer said to me, “Ever since I got into this business, I expect my publisher to screw me on the sales figures.  This is no different.”


If you don’t understand that writer’s point of view, read the trust-me post I wrote a few weeks ago.


In the past, I would have agreed with that writer.  But I don’t in this instance.  We’re at an important moment in publishing.  We have the opportunity to change the behavior of traditional publishers.  We can, with an effort, get them to change their accounting practices.


The reason I started the blog post the way I did is this: I wanted to explain, before I got to the heart of this post, how traditional publishing works.  I wanted understanding before I worried some of you.


Because here’s the truth: traditional publishers are not indulging in a criminal act. They’re doing the best they can out of necessity.  They see no reason to spend precious dollars revamping their accounting systems to accommodate e-publishing when those dollars can be used elsewhere in the company.  Especially when an accounting change will cost them money, and might lead to payouts that will hurt quarterly profits for months to come.


It’s up to writers—and writers organizations—to force publishers to allocate those scarce dollars to develop systems for accurate e-book accounting.


If you are a traditionally published author, do not—I repeat, do not—write a blistering letter to your publisher accusing him of stealing your money.  Instead, contact any writers organization you belong to and point that organization to this blog.


What needs to happen is this: writers organizations need to band together and order group audits of e-book sales on behalf of their traditionally published authors.  One organization cannot handle the cost of this group accounting alone.  It’s better to have all of the writers organizations work in concert here.


A group audit of all the traditional publishers in various publishing divisions will force an accounting change—and that’s all we need.  But we need it before e-books become the dominant way that books are sold.


If you’re a traditionally published author who has also produced some self-published e-books and you want to do more than contact your organization, do this:


1. Look over all of your royalty statements.  Compare your indie e-book sales to your traditionally published e-book sales.  Make sure your comparison is for the same time period. For example, do not compare January 2011 sales to January 2010.


2. Compare similar books.  It’s best if you have books in the same series, some indie published and some traditionally published.  If you don’t have series books, then compare books in the same genre only.  Comparing romance sales to science fiction sales will not work because romance novels always outsell sf novels.


3. If you see a discrepancy, report that—with the numbers—to your writers organization.  Be clear in the letter you send to your organization as to what level of involvement you want in this issue.  Are you only there to provide background information? Will you take part in a group audit? Will you work on this project?


I’ll be honest.  I’m not going to participate in any group action.  Even though I’ve published with every single major publisher in New York, I only have two books caught in this problem.  I’m more interested in getting the rights in those books reverted than I am in insignificant back royalties.


If I was still a reporter, I would spend the month or two going after this story with a vengeance. But I am not.  In  nonfiction, I am just your humble blogger, stirring up the pot.  My career is in fiction, and I have found no problem with the publishers of my frontlist books.  I also have six novels with firm deadlines that won’t allow me to take time away from fiction writing to pursue this.


So all I can offer is a blueprint.


If you’re a reporter who specializes in the publishing industry and you want to tackle this story, e-mail me privately.  I’ll tell you what I can without revealing confidential sources.


If you’re a traditionally published writer, please follow the steps above.


If you’re an indie-only writer, stop gloating and for heavens’ sake don’t tell me or anyone else that this is proof traditional publishing is dead.  The majority of writers don’t want to self-publish, even when told how easy and financially beneficial it is.  They want a traditionally published novel.


Here’s what I believe: If a writer wants to publish traditionally and can secure a contract, then that writer should be treated fairly, with accurate sales reporting and good royalty rates.


Let me state again for the record.  I do not believe that anyone in traditional publishing is setting out to screw writers on this issue.  I do believe the scenario I wrote in the first 800 words of this blog: I think traditional publishers are overwhelmed and stretched to the limit.  Accurate e-book sales reporting is not even on their radar.


Right now, changing the accounting system is not high on their priority list.  It’s up to the writers—acting in concert through their writers organizations—to make accurate e-book sales reporting and accurate e-book royalty accounting a number-one priority in publishing houses across the country.


Let’s work together to solve this glitch before it becomes an industry-wide disaster for writers—anywhere from two to five years from now.


Last week, a few of you asked in e-mail why I have a donate button on this blog.  Also, last week, this blog marked its two-year anniversary. Every Thursday for two years without a miss, I have published an article on freelancing, business, writing or publishing (and sometimes on all four of those topics).  For the first 18 months, those blog posts were part of a book I was writing called The Freelancer’s Survival Guide (which, even though it’s now published, is still available for free on this website).


Initially, I had hoped to make my publishing articles into a book as well, but the industry is changing too fast.  I cannot make the publishing articles into a book that will be accurate in the short time it takes to produce.  So when this month rolled around, I did the numbers like I always do.  When I do a strict economic analysis, I am losing about $100 per week on each post—even with donations.  That’s because I can’t leverage these posts into any other income source.


However, I always ask the next question: am I getting something besides money out of these blogs? Right now, I am.  I would be doing the same research, the same work, and the same analysis with or without the blog.  I would be discussing the changes with my writer pals.  But I would lose the week-to-week contact with writers all over the world, who comment on the blog or in e-mail, sharing their own stories.


And that would be a significant loss.  It more than makes up for the financial loss.  But the donate button is here to minimize some of the financial damage, and to encourage me in busy or difficult weeks to carve out the time to write my post.


I hope that answers the question.  As always, I appreciate the feedback and all of the support.








“The Business Rusch: Royalty Statements” copyright 2011 by Kristine Kathryn Rusch.


 


 


Over the years, entrepreneurs and corporate executives have devised any number of clever ways for getting rich off the working poor, but you'd have to look long and hard to find one more diabolically inventive than the RAL. Say you have a $2,000 tax refund due and you don't want to wait a week or two for the IRS to deposit that money in your bank account. Your tax preparer would be delighted to act as the middleman for a very short-term bank loan—the RAL. You get your check that day or the next, minus various fees and interest charges, and in return sign your pending refund over to the bank. Within 15 days, the IRS wires your refund straight to the lender. It's a safe bet for the banks, but that hasn't stopped them from charging astronomical interest rates. Until this tax year, the IRS was even kind enough to let lenders know when potential borrowers were likely to have their refund garnished because they owed back taxes, say, or were behind on child support.


Hewitt didn't invent the refund anticipation loan. That distinction belongs to Ross Longfield, who dreamed up the idea in 1987 and took it to H&R Block CEO Thomas Bloch. "I'm explaining it," Longfield recalls, "but Tom is sitting there going, 'I don't know; I don't know if people are going to want to do that.'"


Tax-prep shops are as common as fast-food joints in many low-income neighborhoods—there are at least half a dozen on one three-block stretch of South Broadway in Yonkers, N.Y., where these photographs were taken. A few offer reasonably priced accounting, while others charge hundreds of dollars for 20 minutes of work. But Longfield knew. He worked for Beneficial Corp., a subprime lender specializing in small, high-interest loans for customers who needed to finance a new refrigerator or dining-room set. His instincts told him the RAL would be a big hit—as did the polling and focus groups he organized. "Everything we did suggested people would love it—love it to death," he says.


He also knew Beneficial would make a killing if he could convince tax preparers—in exchange for a cut of the proceeds—to peddle this new breed of loan on his employer's behalf. Ultimately, Longfield persuaded H&R Block to sign up. But no one was as smitten as John Hewitt—who understood that people earning $15,000 or $20,000 or $25,000 a year live in a perpetual state of financial turmoil. Hewitt began opening outposts in the inner cities, Rust Belt towns, depressed rural areas—anywhere the misery index was high. "That was the low-hanging fruit," he says. "Going into lower-income areas and delivering refunds quicker was where the opportunity was."


Customers wanting a RAL paid Jackson Hewitt a $24 application fee, a $25 processing fee, and a $2 electronic-filing fee, plus 4 percent of the loan amount. On a $2,000 refund, that meant $131 in charges—equivalent to an annual interest rate of about 170 percent—not to mention the few hundred bucks you might spend for tax preparation. "Essentially, they're charging people triple-digit interest rates to borrow their own money," says Chi Chi Wu, a staff attorney at the National Consumer Law Center.


In 1988, the first year he began offering the loans, Hewitt owned 49 stores in three states. Five years later, he had 878 stores in 37 states. And five years after that, when Cendant Corp.—the conglomerate that owned Avis, Century 21, and Days Inn—bought Jackson Hewitt for $483 million, his earliest backers received a $2 million payout on every $5,000 they'd invested. Today, with 6,000 offices scattered across the country, Jackson Hewitt is more ubiquitous than KFC, and has about as many imitators.


 


THERE WOULD BE NO refund anticipation loans, of course, without tax refunds. And by extension there would be no RALs without the Earned Income Tax Credit, the federal anti-poverty initiative that served as the mother's milk nourishing the instant-refund boom. Welfare reform was the catalyst for the EITC, which was aimed at putting extra cash in the pockets of low-income parents who worked. What motive does a single mother have to get a job, conservative thinkers asked, if there was scant difference between her monthly take-home pay and a welfare check? It was Richard Nixon who first floated the idea that led to the Earned Income Tax Credit; Ronald Reagan dubbed it "the best pro-family, the best job creation measure to come out of Congress." In 2007, the US Treasury paid out $49 billion to 25 million taxpayers.



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Groundwater radiation level at nuke plant rises: TEPCO | Kyodo <b>News</b>

The concentration levels of radioactive iodine and cesium in groundwater near the troubled Nos. 1 and 2 reactors at the Fukushima Daiichi nuclear power plant have increased up to several dozen times in one week, suggesting that toxic ...


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Taptu allows iPad owners to “DJ your <b>news</b>” | VentureBeat

Anthony is a senior editor at VentureBeat, as well as its reporter on media, advertising, and social networks. Before joining ...


Tuesday, April 12, 2011

Roofing Contractors Vancouver - 5 Inquiries to Ponder

Roofing Vancouver - Frequently Asked Questions


1. Repair or Replace?

There's no opinion as an expert opinion. Most contractors will provide you with a free estimate. Get a summary of a few trusted contractors and contact them well ahead of time of when you want to get your homes roof fixed to help you compare costs and opinions.


2. Beauty versus Practicality?

Discuss this together with your spouse or partner. (The children could care less...at least the young ones.) The fact is, nobody wants an ugly roof just like nobody wants to be seen with bed hair. If you've got a good quality roof and you simply have to repair it, it's worthwhile to pay the price of the original shingle instead of doing patchwork. A roof replacement doesn't happen very often (hopefully!) and thus make a decision that best suits you and your family well or it'll stick out like a sore thumb everyday you go home.


3. Should I replace the roof in order to sell the house for more?

Consider this cautiously prior to making a decision. Depending on the roofing material you select, a new roof can last anywhere from twenty, fifty, to one-hundred years! This means you have to look into the year from the roof that's currently too deep first. Are you at year 18 of the 20-year warranted roof or year 30 of the 50-year warranted roof? Obviously, the quality is the reason why the rooftop keep going longer, but if you're not likely to remain in your present home for the rest of your lifetime, the higher expense might not be worth neglect the. Although a new roof can improve the worth of your value, the rise might not be enough to pay for neglect the and that's bound to hurt your wallet.


4. Could it be advisable that i can repair the rooftop myself?

Sure it is. But before you do, consult an expert first. You can perform it yourself, however, you shouldn't be a complete ‘lone ranger.' Depending on the extent of your repair, you might or may not change your mind. In either case, it helps to get a professional eye about the problem first and maybe even a free quote so you can do the math later and see if it's truly worth your time and effort, sweat, and money to become mister or miss fix-it.


5. Just when was a great time to find the roof replaced?

Weather may cause delays from days to weeks. Most people plan ahead to have their roof replaced in the summer once they know someone will be home during the day for any solid two weeks. Once you have this period in mind, create a call to a trusted contractor months ahead of time to get a quote. Some companies get reserved fast and odds are, they're probably the most reputable. Planning ahead from the summer also gives you time for you to ask around many compare costs...especially if you want to possess the roof made by a specified date.

 

The very best Roofing Company In Vancouver!

It is possible to leak inside your home's roof? Have you lost shingles or tiles inside a storm? Have overhanging branches caused damage? Is the roof a lot more than Two decades old and showing wear and tear? Are your gutters overwhelmed and draining poorly?

When the answer to any of these questions is "Yes" it's time to call the very best roofing company Vancouver - Crown Roofing & Drainage.

For over a century Crown Roofing has been the roofer of preference among our Vancouver neighbors. We offer complete roofing services, from emergency repairs and roof restoration, to complete roof replacement. All using the finest quality materials, installed with precision and also the highest degree of customer support.

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The roof of your Vancouver home is the first type of defence against wind, rain, snow, ice along with other weather elements. Make sure it is up to the task. Among Vancouver Roofing companies, only Crown Roofing has got the depth of experience and successful track record to ensure your roofing system will be properly designed and installed.

NEIGHBORS HELPING NEIGHBORS.

One reason Crown Roofing continues to be probably the most successful roofing contractor in Vancouver is our commitment to our neighbors. We treat your home as though it were our very own and we were creating a roof to protect our very own family. That's what neighbors do, and you will rely on Crown Roofing being here to aid you and back our work. In the end, we've been repairing and replacing roofs in Vancouver since 1902!

GET A FREE INSPECTION AND EVALUATION OF YOUR Vancouver ROOF.

Visit the Roofers Vancouver for any FREE inspection and evaluation of your roof. Give you the best roof for the Vancouver home, at the cost effective. We build roofs to last!

 

Monday, April 11, 2011

Tacoma Roofer: Make your Home Beautiful

Not many people understand the worth of a good roof, your knowledgeable Tacoma Roofing company does. From first hand experience, they will be in a position to tell you the reason why you require a strong, secure, and leak-free roof on your home.

The local Tacoma Roofing contractor is knowledgeable how important an economic investment your house is for you personally, especially as it is a long term one. Your home may have been damaged slowly over the years and you have to take steps to minimize this damage. For a number of people, keeping their house beautiful is also a few pride. You will find those too who'd like to turn their property right into a economical and efficient living place. Your homes roof is an integral part of your property and contributes to each one of the aspects mentioned above. Because of this, you need to employ the services of qualified a Tacoma Roofing company.

Types of Roofs installed with a Tacoma Roofing company


One of the more prevalent types of roofs are asphalt shingles, steel or metal sheeting, fiberglass, slate and terra cotta tiles.

Each kind of roof invites distinct problems, but they can be easily looked after by a trusted Tacoma Roofing contractor. It's imperative that you nip roof problems in the bud before they become too costly or dangerous. You are able to schedule an appointment with the Tacoma Roofing contractor to consider a glance at your roof to see if you will find any issues or potential issues with it. If you will find, they may be able to let you know how to deal with them.

A Tacoma Roofing company Helps you to Build Strong Homes


The exteriors of any house, primarily the roof and gutters, face the onslaught of bitter and varying climate conditions, day after day. Painting, repairing, and cleaning gutters may be necessary. In some cases you may have to replace them completely. Usually, whenever your gutters show signs and symptoms of trouble, your roof must also be inspected for problems. Whatever issues there might be, a skilled Tacoma Roofing company can examine them in detail and suggest the remedy.

In case your gutters tend to clog too often, or you will find leaks across the walls of your home, it might mean that there's debris piled-up on the roof. Loose branches, piles of leaves, and other light objects which are swept on your roof throughout a storm can all contribute towards damaging your homes roof, which damages could be lasting. An educated Tacoma Roofing contractor will explain that birds, mice, along with other kinds of rodents often build nest within the debris that collects on the top. While these nests may look rather innocent, they're great at collecting moisture, which can lead to loose shingles, mold, and indoor leaks in your home. In addition, it may also cause vermin infestation. After a storm, your Tacoma Roofing contractor will suggest that you inspect your roof for just about any signs and symptoms of debris or damage.

Reverse Damages by using a Tacoma Roofing contractor


However high quality the roof might be, it will eventually wear down over time. There are shingles that are referred to as "25 year" or "30 year" shingles, but those numbers are only associated with warranty made by the manufacturers. They seldom last that long. Realistically speaking, "25 year" shingles won't last more than fifteen to twenty years. In an area that is prone to storms, shingles or the entire roof may need to get replaced every 10 years. With a Tacoma Roofing company, the cost is going to be less than what you believe.

If there you lose any shingles, or there's some harm to them, a Tacoma Roofing contractor can help you. Damaged shingles can lead to indoor leaks, as the substrate from the roof becomes subjected to the sun and rain. Shingles which are loose or broken can slip off and pose a possible hazard to people standing below. Missing shingles create a gap that allows rain, wind, ice, and debris to develop underneath the adjoining shingles, which creates a "domino effect" that affects other shingles and they become loose or broken. A comprehensive investigation will be made by the local Tacoma Roofing contractor, should you give them a call track of your suspicions of loose or missing shingles.


Your Tacoma Roofing company come in a position to inform you what the smartest choice is for your roof. If your roof isn't in a good shape, it's advised that you have it replaced completely. The Tacoma Roofing company may take you through the various roofing options available for you that will fit your requirements and your budget.

Tacoma Roofing company: Improving your Home's Efficiency


Your homes roof shelters you against storms, sleet, and hail. By giving adequate ventilation, your roof protects your home from overheating, and by holding within the heat, it keeps your house warm. That's why you need to ready your roof from indoors in addition to outdoors for any kind of weather emergency. A Qualified Tacoma Roofing company can provide assist in this situation.

To begin with, inspect your homes roof thoroughly for any and all type of damage, before the beginning of a new season. The gutters should be clear, debris should not be piled on or trapped under shingles, tthere shouldn't be homes of squirrels or birds within the eaves or attic, and also the roof ought to be structurally sound. For that last part, you'll need the help of your local Tacoma Roofer. It may be quite dangerous to climb to the roof of your property. This is when the contractor from Tacoma Roofing contractor is available in. He will check out the strength and security of your roof and shingles, and perform a general inspection from the entire roof structure, to make sure that it is in proper working order. They will be able to point towards issues that you have to keep an eye on and problems you may not have spotted.

You will need all of the assist you to could possibly get in the Tacoma Roofing contractor. You are able to help your homes roof by installing a gutter guard or leaf cover to assist prevent debris from forming in your gutters. The additional weight of debris prevents the gutters from draining and can even tear them down. Check the fasteners on your gutters and when they're loose, tighten them. Take steps to alter worn screws and brackets. For those who have a chimney in your house, inspect the bricks and mortar signs and symptoms of wear. A reliable mason can be recommended by your Tacoma Roofing contractor, if you will find any repairs to be done.

Tacoma Roofer: Someone You Can Rely on
In the event that you realize or suspect that there's a problem, your Tacoma Roofer should be contacted. They are able to use their knowledge and expertise to get your home in ace condition by simply focusing on the roof. Your roof deserves attention. So call them today, so that they can get down to working on your roof.

 

Sunday, April 10, 2011

What is Distinction between Commercial Roofing Companies From Residential Roofing Companies

If you are hiring a roofing company to re roof your home or building then you can be wondering what are the differences are between residential roofing companies and commercial roofing companies. To start with, the one big difference is that often times a commercial roofing company might have signed an agreement with and become obligated to a roofing union in in a position to work on union commercial jobs.

If this sounds like the case then their labor costs will prohibit them from working on non union residential jobs. Beyond that, if your commercial roofing company hasn't signed a contract with a union they may be outfitted simply for commercial jobs which of course means their workers and equipment might not be in line with smaller residential jobs.

Residential roofing contractors in general tend to run smaller companies and therefore, tend to be more capable of bid competitively on residential jobs, which tend to be smaller than comercial jobs. In fact, quite often residential roofing contractors will run one man operations, where the contractor that you speak with may be the one which actually does the work on the building.


Dallas Texas Commercial Roofer and Repair by builderonlinesolutions

Also, liability insurance for commercial roofing is more epensive and a larger bond is required for any commercial roofing work which will make it not cost effective for any commercial roofer to complete residential roofing jobs.

Still an additional factor is that commercial jobs can operate on tighter time period for just about any quantity of reasons, requiring a commercial contractor to employ a larger crew or crews which again makes smaller jobs not as profitable for them.

 

Distinction between Commercial Roofing and Residential Roofing

Did you know that the roof of the building has a huge impact on the whole structure itself? Damage caused to roofs because of natural or other disasters causes a considerable lack of property everywhere. The type of materials accustomed to construct the rooftop which should be sturdy and long-lasting, the manner where the roof continues to be installed as well as its timely maintenance are very crucial. There's two types of roofs which are utilized on all the buildings that people see around us: commercial and residential. Even though it may seem that commercial roofing is done just for businesses or offices and residential roofing is done for apartments and houses, the truth is the differences are much more complicated than that.


Residential Roofing During by Kellys Property Services

Residential roofing is generally completed by just one hired contractor but commercial roofing typically takes an entire team to complete the job. The reason being an industrial roof is commonly larger when it comes to square feet than a residential roof.
Commercial roofs need to be made carefully keeping the nature and purpose of your building in mind. For example, when there is a cafe or restaurant in the building then external components like ventilation systems, smoke stacks and pipes will be required. Residential roofs tend not to have such components apart from a chimney or two at most.
Commercial roofs is commonly flat in design to accommodate further changes in a later period, whereas most residential roofs have peaks along with other architectural features like roof gardens.
Commercial roofing is much more expensive than residential roofing due to the special tools, materials and safety equipment that are needed onsite. Usually the patching or maintenance jobs are completed in segments unlike for a residential roof where the repair or replacement work can be carried out a short while. This is another reason why the gear employed for residential roofs is usually smaller and less expensive as well.
Commercial roof installations take a extended period to complete in comparison to residential roof installations and therefore are usually constructed in large sections. In this phase however, it is important to make sure that there are no leakages, cracks or other visible wear and tear signs as it can certainly cause considerable damage to the entire building.
It is important to install the best roof for any building depending on its purpose. Make sure that you hire a construction company that uses first class materials and has the best equipment to do the job or neglect the risk turning to be a huge loss later.

 

Commercial Roofing Contractors: How to Find a Qualified Commercial Roofing Company

If your clients are looking to have work done on its roof, you should use commercial roofing contractors which have a keen knowledge of any special needs that the business may have. For example, a roofing job is often disruptive for that operation of business as always. Because of this, it may be necessary for the business to be temporarily shut down, or the roofing to occur after business hours have ended. A roofing contractor that understands these needs can work plus a business to make certain these kinds of issues are minimized.


commercial by jpignanello

The first thing that a company should do when it is searching for commercial roofing contractors is to discover who other businesses in the area are working through. Obviously, this article 't be helpful whether it may come as an indicator from competitors, but you will find circumstances by which it's not too hard to find these details from suppliers or retailers. Since roofing isn't an industry-specific service, this information is readily available.

It's a wise decision for just about any business to get in touch with a minimum of three commercial roofing contractors to make bids on the price. In this manner, the company could obtain a better price. It's also vital that you make sure that each one of the roofing contractors is licensed and bonded. This information are available by permitting touching the state contractor's board. This also assists you to determine if there have been any claims filed from the company in the past.

When examining bids, it is only as important to check out what services are now being offered and which products will be used as it is to look at the overall cost. The prices can differ quite drastically, but as tempting as it can be to choose the cheapest bid, this is not always the best option. In many cases, more costs now means fewer costs in the long run due to an undesirable roofing job. To help investigate the caliber of the work, it's a good idea to check using the Bbb to be able to find out if the company continues to be accredited, and if it's not, to at least see what its rating is.

 

Picking out a Commercial Roofing Contractor


commercial by jpignanello

When you're looking for a roofer for your commercial roofing project you need to find a contractor who understands the special needs of the commercial roofing project. For instance it may be harder to work on a business during business hours so either the company needs to be turn off for that repair or replacement or even the job needs to be done after conventional business hours. May be the roofer you are considering to do the job ready to operate around your schedule constrictions that might involve working weekends or evenings?

When you start your research for any roofing contractor you don't only have to answer those questions but you also want to hire a company which will perform a high quality job without a lot of time delays. Going about finding someone can feel like an obstacle in itself but there are several ways to make the search easier.

Ask friends and family for referrals and then try to find at least three contractors to provide you with written bids on your job. Before you go any more you have to make sure that the contractors you are considering are fully licensed and bonded. An easy search using the state contractor's board will verify in case your roofer is licensed and when you will find any past judgments or claims against their license.

Once you select three or four roofers to put bids, you need to prepare yourself for that bids to become widely varied. Roofers may have brand preferences that will vary and could factor in pretty much compared to next guy for any labor estimate. The greater detailed an itemized bid may be the more helpful it will likely be to focus on in which the cost will be incurred. Don't, however, select a roofer based solely about the bid price. Any low ball bids might be tempting to take, but when they are low because of low quality workman ship it may not be worth it in the end.

As the saying goes, you generally get what you purchase, so if you are able to afford a mid-priced bid it certainly is smart to increase in your price range instead of down. You also should select your roofer depending on how professional they were and just how comfortable you anticipate you'll be working with them.

Finally your cost will vary depending on which kind of roofing material you select along with the cost to haul your old roof towards the landfill. Should you be looking for places to cut corners on your roof, rather than cutting labor set you back may want to inquire about a metal roof option. Metal roofs can be cost effective and energy efficient which makes them overall money savers for the long run, and on commercial buildings they can be really low maintenance. Plus since they can be put on top of a current roof, you don't need to possess the old one removed and hauled away, which can make a large impact on your cost.

Selecting a comerical roofing company nearer your home, doesn't have to become a difficult task. To learn more, visit http://www.vancouverroofers.net

 

Saturday, April 9, 2011

Seattle Roofing Companies - How to locate The very best

In your home of rain and sleet, commercial coffee and grunge, and also the famous space needle, you can find a home that will suit you. Seattle, Washington can be a good place to build a home, but you need Seattle roofing contractors to assist you. Your roof is, after all, the crowning glory of your home, and your strongest type of defense against the elements. You must have something which isn't just created to last, but created to attract making your house more beautiful

Harsh Weather

How come roofing contractors essential in this part of the country? Because Seattle is often bombarded by rain and other harsh weather conditions, you need a roof that can withstand all the forces of nature. With this in mind, you'll need people who be aware of Seattle weather best, and who understand what materials can best get into your roof in order for it to last far longer in the region. On top this, you have to blend with the rest of the houses inside your living space, which means you cannot simply get whatever roof you please.

In all these aspects, a Seattle roofers will be able to help you out. All you need to do is look for Seattle roofing contractors online so that you can obtain the best bang for your buck without wondering when the contractor will suddenly try to escape with it and then leave you roof-less.

Why the Contractor Model Works

If you wish to put up your roof on your own, you'll have to buy a whole lot of materials, secure permits and licenses, and obtain materials that are suitable for help you stay safe against harsh extremes of Seattle weather. Which means that if you're a DIY kind of guy or gal, you will have to go through a large amount of legwork to get the job done.

However, a Seattle roofing contractor can perform all the jobs for you personally and provide a package that can help you save time and money. Because contractors operate under licenses and buy materials in large quantities, they can get discounts on building materials that you'd not otherwise get should you be buying merely for your own home.

Roofing Associations


Roofing And Roofing Contractor In ATLANTA, GA by roofinghub

Most roofing contractors also fit in with roofing organizations which are bound by strict guidelines and standards. If they do well on their roofing job, they are able to showcase their roofing contractors association; when they do poorly, they are able to ruin the trustworthiness of their roofing contractors association and keep other contractors inside the association from receiving targeted roofing jobs. There is a lot of pressure to complete well, to help you be reassured that prefer a roofing job done in Seattle, you can aquire a contractor from a roofing association to assist you.

For instance, Seattle Roof Brokers operates with over 500 roofing contractors within the Puget Sound. This group has over fifty years of roofing experience and experience working with Seattle roofing contractors, so it will know what type of roofing you would like. The Roof Brokers group can hook you up using the contractor that you'll require so that you do not have to search for contractors individually.

What In the event you Demand out of your Contractor?

When you finally obtain a contractor in the Seattle area, you need to do a lot of background research on the roofing contractors themselves. Request a list of previous companies or persons that the contractor worked with in order to get a clear look at the roofing contractor's work ethics and roof quality. Your roofing contractor should also have the appropriate working licenses and city licenses required by the Seattle city government.

Pick a Seattle roofers that insures its employees, which has courteous workers who will respect your opinions and make sure that your needs are met. Ensure that you obtain the best bang for your buck: if you are unsatisfied using the job, you have to be guaranteed either money-back, or perhaps a free, new roof. Moreover, you also require the workers to get the job done on time, so be strict with your deadlines - and discover a contractor that's as strict as you are.

You'll need guarantees and warranties on your roof, so look for a contractor that can meet your budget and roofing needs. If you get in touch with good Seattle roofing contractors, you can be guaranteed a good roof along with a better house right in this fantastic city.


Selecting the Right Roofer Company for Replacing Your Roof

The shingles inside your roof need replacing and you are minded to find a roofer to change the them. Maybe you have already called a few and are evaluating which contractor for your upcoming roof repair. How can you select the best contractor for caring for your roof? Listed here are a number of things you should look at when looking for a legitimate roofing contractor.

Where is the roofer located? You should hire a roofing contractor that is local. Then you will get the next step of service when the roofing company can be found near your house or has an office near your residence.
References. To determine the toughness for the contractor, references ought to be provided of the past clients who're willing to vouch that excellent service was received. This will 't be the only factor in deciding upon your future roofing contractor as some may claim they value the privacy of the clients and do not wish to bother them. If this sounds like the situation, ask for business related references. The places that supply the contractor with supplies can reveal the amount of materials and regularity of supplying the contractor to help determine their stability.
How does the roofing contractor company handle complaints? There's a large number of issues that can arise throughout the progress of a roofing replacement. Ask what their process is perfect for handling complaints when they arise. It is also an excellent idea to get a past client reference who had a complaint which was resolved to the satisfaction from the client.
The payment schemes. What are the terms of payment to do the job? What's the down payment and amount due upon completion? While it is certainly reasonable that the substantial payment be made before a contractor begins work on a project, it is highly recommended that full payment is not made until following the entire job is finished.
Written contract. All the roofing replacement should be place in an itemized contract. No the main contracting job should rely on verbal assurances.
Bonding. There are stuff that can go wrong with roofing installations that end up costing quite a bit of money to fix. Should this happen on your roofing replacement, you'll feel a whole lot better knowing that your roofer is bonded. This can supply the funds to repair whatever mistakes were made. Find a roofing contractor that is bonded.
Manufacturer Warranty. Quality materials for roofing typically come with a warranty. You should verify that there's actually a warranty about the materials being installed. Request a duplicate from the warranty.
Length of Time running a business How long has the company you are interviewing been in business? A short amount of time in business may reflect instability. When the contractor has been around business less than three years, verify how long they have actually been in the industry. A new contractor might have many years experience focusing on roofs before they form their own business. Seek a company that has been around for 3 years, or where the contractor has already established many more years performing roofing replacements. It can shouldn't be the only real factor, everyone has to start sometime. Balance this with referrals and also the other points raised in the following paragraphs.
Appropriate Permits. A Seattle roofing contractor ought to know what permits are needed for repairing your roof. They must be aware of how you can obtain these permits for you. Ask the contractor whether they will obtain the permits essential to repair the rooftop.
Liability. If a worker becomes injured, who is accountable for the worker's compensation? If the contractor's equipment damages your house, who is liable for the repairs? A good contractor will provide certificates of insurance for liability and workers comp before they start repairing your roof.
Subcontractors. Verify whether the contractor will be using subcontractors. If so, it is highly recommended that everything contained within this article for verifying if the contractor is credible also needs to be applied to subcontractors. You should get the names and license numbers of all subcontractors. You need to verify whether each subcontractor is also insured so you are not held responsible for their accidents.
Pending Legal Actions. You should verify whether there are any legal actions from the contractor. This is not only essential for verifying whether the roofing company is legitimate (credible roofing companies shouldn't need to defend themselves in court), it's also important just because a lost lawsuit might lead to the contractor to visit bankrupt. For those who have designed a substantial down payment for services immediately before the company goes bankrupt, you can lose thousands of dollars and never have your roofing completed.
Material Disposal. Who's responsible for getting rid of the waste generated from the roof being replaced? Will your contractor handle every aspect of this? Can there be an additional cost for disposing of this waste?
NRCA Membership. Membership in local or national roofing associations, like the NRCA, shows resolve for staying up to date with the very best methods for roof replacement and maintenance. Look for a roofer with a high standard of education regarding their trade.
Replacing your roof is a significant investment. Celebrate sense to ask serious questions before using a roofer. Here are some more tips that you ought to consider when selecting the very best roofing contractor for the upcoming roofing replacement.

Payment. Do not make a full payment for services unless all jobs are finished.
Inspection. Do not make a full payment without having done a final inspection of all services rendered.
Workers liens. Do not fully purchase the roofing replacement job until worker's lien releases have been obtained.
Oral Agreements. No agreement should be made verbally without backing it up in writing. All points which are vital that you you ought to be produced in writing.